Last Modified: October 21st, 2016
Information We Collect
There are three basic categories of information we collect:
Information you choose to give us.
Information we get when you use our services.
Information we get from third parties.
Here’s a little more detail on each of these categories.
Information You Choose to Give Us
When you interact with our services, we collect the information that you choose to share with us. For example, most of our services require you to set up a basic Pawky account, so we need to collect a few important details about you, such as: an email address, Facebook login authentication information, password, and details on the pet photos you upload or make available through the services, such as a given pet’s name, date of birth, gender or breed. To make it easier for others to find you, we may also ask you to provide us with some additional information that will be publicly visible on our services, such as profile pictures, a name, or other useful identifying information. Other services, such as commerce products, may also require you to provide us with a debit or credit card number and its associated account information.
You’ll also provide us whatever information you upload or make available through the services, such as photos and videos. Keep in mind that all Pawky users, and the general public, can save that content or copy it outside the app. So, the same common sense that applies to the Internet at large applies to Pawky as well: Don’t send, upload or share content that you wouldn’t want someone to save or share.
When you contact Pawky or communicate with us in any other way, we’ll collect whatever information you volunteer.
Information We Get When You Use Our Services
When you use our services, we collect information about which of those services you’ve used and how you’ve used them.
Usage Information. We collect information about your activity through our services. For example, we may collect information about:
how you interact with the services, such as which photos or pets you view, comment on, or add to your favorites.
how you communicate with other users, such as their names, their pet’s names, the time and date of any photo challenges or other communication, which users you view or challenge the most, and your interactions with content (such as when you view a photo or capture a screenshot).
Content Information. We collect information about the content you provide, such as who views the content and the metadata that is provided with the content.
Device Information. We collect device-specific information, such as the hardware model, operating system version, advertising identifier, unique application identifiers, unique device identifiers, browser type, language, wireless network, and mobile network information (including the mobile phone number).
Facebook Friends. We may—with your consent—collect information on your Facebook friends.
Camera and Photos. Many of our services require us to collect images and other information from your device’s camera and photos. For example, you won’t be able to upload photos from your camera roll unless we can access your camera or photos.
Location Information. When you use our services we may collect information about your location. With your consent, we may also collect information about your precise location using methods that include GPS, wireless networks, cell towers, Wi-Fi access points, and other sensors, such as gyroscopes, accelerometers, and compasses.
Log Information. We also collect log information when you use our website. That information includes, among other things:
details about how you’ve used our services.
device information, such as your web browser type and language.
identifiers associated with cookies or other technologies that may uniquely identify your device or browser.
pages you visited before or after navigating to our website.
Information We Collect from Third Parties
We may collect information that other users provide about you when they use our services. For example, if another user allows us to collect information from their Facebook account—and you’re one of that user’s Facebook friends—we may combine the information we collect from that user’s Facebook account with other information we have collected about you. We may also obtain information from other companies that are owned or operated by us, or any other third-party sources, and combine that with the information we collect through our services.
How We Use Information
Here’s how we use your information:
develop, operate, improve, deliver, maintain, and protect our products and services.
communicate with you.
monitor and analyze trends and usage.
personalize the services by, among other things, suggesting friends or profile information, or customizing the content we show you, including ads.
contextualize your experience by, among other things, tagging your content using your precise location data (if, of course, you’ve consented to us collecting that data) and applying other labels based on the content.
improve ad targeting and measurement, including through the use of your precise location data (again, if you’ve consented to us collecting that data).
enhance the safety and security of our products and services.
verify your identity and prevent fraud or other unauthorized or illegal activity.
use information we’ve collected from cookies and other technology to enhance the services and your experience with them.
enforce our Terms of Service and other usage policies.
We may also store some information locally on your device. For example, we may store information as local cache so that you can open the app and view content faster.
How We Share Information
We may share information about you in the following ways:
We may share the following information with other users:
information about you, such as your username and name.
information about how you have interacted with the services, such as the names of users you are Facebook friends with, and other information that will help users understand your connections with others using the services. For example, because it may not be clear whether a photo challenge request comes from someone you actually know, we may share whether you and the requestor have Facebook friends in common.
any additional information you have consented for us to share.
content you post or send will be shared with other users.
We may share the following information with all users as well as the general public:
public information like profile pictures.
content, including photos, you upload or make available through the services
We may share information with entities within the Pawky, LLC, family of companies.
We may share your information with the following third parties:
We may share information about you with service providers who perform services on our behalf, sellers that provide goods or services through our services, and business partners that provide services and functionality.
We may share information about you if we reasonably believe that disclosing the information is needed to:
comply with any valid legal process, governmental request, or applicable law, rule, or regulation.
investigate, remedy, or enforce potential Terms of Service violations.
protect the rights, property, and safety of us, our users, or others.
detect and resolve any fraud or security concerns.
With third parties as part of a merger or acquisition. If Pawky, LLC, gets involved in a merger, asset sale, financing, liquidation or bankruptcy, or acquisition of all or some portion of our business to another company, we may share your information with that company before and after the transaction closes.
We may also share with third parties, such as advertisers, aggregated or de-identified information that cannot reasonably be used to identify you.
Information You Choose to Share with Third Parties
The services may also contain third-party links and search results, include third-party integrations, or offer a co-branded or third-party-branded service. By going to those links, using the third-party integration, or using a co-branded or third-party-branded service, you may be providing information (including personal information) directly to the third party, us, or both. You acknowledge and agree that we are not responsible for how those third parties collect or use your information. As always, we encourage you to review the privacy policies of every third-party website or service that you visit or use, including those third parties you interact with through our services.
How Long We Keep Your Content
We keep the content you upload to our servers indefinitely: we cannot guarantee that such content is deleted on or by any given date or event, including your removal of such content from your account or your deletion of your account.
Also, there are various ways users can save your content and also upload it to Pawky. Users who see the content you provide can always save it using any number of techniques: screenshots, in-app functionality, or any other image-capture technology. It’s also possible, as with any digital information, that someone might be able to access content forensically or find it in a device’s temporary storage.
It’s also possible that we receive valid legal process asking us to preserve content or if we receive reports of abuse or other Terms of Service violations. Finally, we may also retain certain content in backup for a limited period of time or as required by law.
Control over Your Information
We want you to be in control of your information, so we provide you with the following tools:
Access and Updates. We strive to let you access and update most of the personal information that we have about you. There are limits though to the requests we’ll accommodate. We may reject a request for a number of reasons, including, for example, that the request risks the privacy of other users, requires technical efforts that are disproportionate to the request, is repetitive, or is unlawful. You can access and update most of your basic account information right in the app. If you have any questions, you can contact us at email@example.com. Because your privacy is important to us, we may ask you to verify your identity or provide additional information before we let you access or update your personal information. When you submit a request to change or remove information, we will try to update and access your information for free, but if it would require a disproportionate effort on our part, we may charge a fee or be unable to accommodate your request. We will of course disclose any fee before we comply with your request.
Revoking Permissions. If you change your mind about our ongoing ability to collect information from certain sources that you have already consented to, such as your device photos, camera or location services, you can simply revoke your consent by changing the settings on your device if your device offers those options. Of course, if you do that, certain services may lose full functionality.
Account Deactivation. While we hope you’ll remain a lifelong user, if for some reason you ever want to deactivate your account, you can do so by contacting us at firstname.lastname@example.org. All deactivated accounts can be reactivated at any time by contacting us at the same email address.
Advertising Preferences. We try to show you ads that we think will be relevant to your interests. If you would like to modify the information we and our advertising partners use to select these ads, send us an email at email@example.com.
Analytics and Advertising Services Provided by Others
Additionally, some companies may use information collected on our services to deliver targeted advertisements on behalf of us or other companies, including on third-party websites and apps.
Users Outside the United States
Although we welcome users from all over the world, keep in mind that no matter where you live or where you happen to use our services, your information may be shared within the Pawky family of companies. This means that we may collect your personal information from, transfer it to, and store and process it in the United States and other countries outside of where you live.
Our services are not intended for—and we don’t direct them to—anyone under 13 years of age. And that’s why we do not knowingly collect personal information from anyone under 13 years of age.